Tender Heart is a registered provider of Supported Living Accommodation and Services for
adult male and female users of mental health services.
Our key areas of work are providing accommodation and supporting people with enduring mental health challenges
regain and maximise necessary skills for independent living in the community.
01. Our Mission
We have an established professional track record since 2005 in supporting service users with high, medium, and low-level mental health needs. Hence, our clients maintain as much as possible, long periods of stable mental state, preventing frequent hospital admissions.
Our service is run by highly experienced members of staff who are professionally qualified in the provision of Support services.
Our service is run by highly experienced members of staff who are professionally qualified in the provision of Support services. Amongst our members of staff are Registered Care Managers, Counselors, Key Support Workers, Support Workers, who are well trained to ensure they have the skills to support service users with varying needs including mental health needs. Our staffs are qualified in the following areas:
02. Our Core Service Principles
We strive to provide excellent service for service users, from diverse ethnic and cultural backgrounds, using the person-centered approach until our desired outcome of improved quality of health, wellbeing, and independence is achieved.
We work in collaboration and partnership with service user families, service user support system, and other providers of health and wellbeing services to ensure that we continue to deliver bespoke service to our service users.
The purpose of Tender Heart Support Services is to offer opportunities for improving and sustaining the quality of life of people who require additional support to maintain and promote their independence in the community.